Product

Where is your jewellery made?

All our jewellery is made in only 3 places around the globe; France, Italy, and New York.

Our jewellery is only handled by a handful of people who are masters in their craft.

Why do you sell out so quickly?

Our main focus is to make accent jewellery, and not everyday jewellery.

The beauty of accent jewellery is the exclusivity and uniqueness of each single piece we produce. So, all our designs are limited edition and made in small batches, hence we sell out so quickly.

How do I return my product?

Easy! contact us at hello@huntersbydesign.com.au and we will organise your return.

Jewellery is free shipping back to us.

P.S. please read our return policy as we do not accept returns on earrings due to health and safety of all of our customers.

How do I care for my product?

Jewellery needs to be away from any detergents as this may affect the colour of your designs.

Look after your jewellery the same way you look after your other pieces, away from water, store them in dry places, and use a polishing cloth before using them!

Shipping

What are your delivery times?

Delivery for Jewellery is anythere between 2 and 14 business days across Australia.

We dispatch within 24 hours of your order being placed, and lead times will vary depending on where you are located around the globe.

We dispatch from Melbourne, Australia.

How much will shipping cost?

Jewellery shipping will cost you no more than $15 across Australia.

Unless you meet the free shipping threshold, which in that case, delivery is free!

Can you provide worldwide shipping?

Yes, we provide worldwide shipping for all jewellery designs.

My Order

How can I cancel my order?

You can only cancel your order in the first 24 hours before we dispatch your order.

If you cancel your order after we dispatch you need to contact us at hello@huntersbydesign.com.au

What if I receive the wrong product?

Very unlikely this will ever happen, but in the one in a million occasion that it happens, please reach us at hello@huntersbydesign.com.au

Do you offer exchanges for faulty items?

100% yes
Jewellery designs come with manufacturers warranty.

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